As mandated by the UAE Central Bank, all banks are required to maintain up-to-date information on all customer records. If you have renewed your passport or Residency visa recently, please ensure to provide us with a copy, using one of the following channels:
1. Email : firstname.lastname@example.org
2. Fax : +971 4 4291921
3. Post: UAE Operations, P.O. Box 1891, Dubai, UAE
Or visit one of our branches or Electronic Banking Units.
When sending these documents:
- Please sign the copy of your passport/Residency Visa
- Please ensure to include a reference of your account number or Barclaycard number.
If you have any questions, please contact our Phone Banking team on +971 4 4286000.