- Launch of Mobile and Tablet Banking
You told us you needed to be able to manage your money on the move. Our new Mobile and Tablet Banking service puts your bank account at your fingertips – wherever you are in the world and at any time.
- Launch of SMS Alert Service
You told us that you wanted to be able to track your account activity more easily. With our new SMS Alert service you have greater visibility than ever of what’s leaving your bank account.
- Enhanced utility bill payment
We also heard that you wanted an increased functionality of online services. We are pleased to have launched an enhanced utility bill payment service which means that you can now top up your SALIK, as well as your Etisalat, DEWA, SEWA and ADWEA utility bills, whilst online.
- Improved Secure responses
We received some feedback to let us know that our secure online responses needed improving. We are pleased to let you know that we have looked into this process and have made changes which mean that you will receive more efficient and comprehensive responses in future.
We are constantly seeking ways to enhance your banking experience with us so please continue to let us know what you think. You can do this by sending us a message from your Online Banking account, sending us an email to firstname.lastname@example.org or by giving us a call on +971 (0)4 428 6000.